Privacy Policy
Effective Date: August 20, 2026
Royalty Heating & Air Conditioning (“Royalty,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, HVAC system replacement services, online quote forms, and customer communications.
This Privacy Policy explains what information Royalty Heating & Air Conditioning may collect, how we collect and use that information, when information may be shared with service providers or business partners, how we protect and retain information, and the choices available to you regarding your personal information.
This Privacy Policy applies when you visit our website, request a free HVAC replacement estimate, submit an online form, schedule an appointment, request information, or communicate with Royalty Heating & Air Conditioning.
1. Information We Collect
When you submit our HVAC System Replacement form, we may collect information such as:
◉ Full name
◉ Phone number
◉ Email address
◉ Property address or service location
◉ Information about your existing HVAC system
◉ Heating and cooling needs
◉ Preferred appointment or contact information
◉ Any additional information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
◉ Provide your requested HVAC System Replacement Estimate
◉ Contact you regarding your request
◉ Schedule consultations, estimates, installations, or services
◉ Recommend HVAC products and replacement solutions
◉ Respond to questions and customer service requests
◉ Send appointment confirmations, reminders, and follow-ups
◉ Provide information about HVAC services, promotions, financing, and maintenance
◉ Improve our website, services, and customer experience
◉ Maintain business and service records
◉ Comply with applicable legal and regulatory requirements
3. Communications
By submitting your information through our website or forms, you may be contacted by Royalty Heating & Air Conditioning regarding your request.
Depending on the information you provide and your communication preferences, we may contact you by phone call, text message, or email.
Message and data rates may apply to text messages depending on your mobile carrier.
You may opt out of marketing communications at any time by following the unsubscribe instructions in an email or reply STOP to applicable text messages. Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.
4. Sharing of Information
We do not sell your personal information.
We may share information when reasonably necessary to operate our business and provide requested services, including with:
◉ Service providers that help us operate our website, forms, scheduling, communications, or customer relationship management systems
◉ HVAC manufacturers, distributors, financing providers, or service partners when necessary to fulfill your request
◉ Professional advisors or business partners when reasonably necessary
◉ Government authorities or other parties when required by law or to protect our legal rights
Third-party service providers may only use information as necessary to provide services to us or as otherwise permitted by applicable law.
5. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, understand visitor behavior, measure advertising performance, and improve our marketing.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Third-Party Websites
Our website or communications may contain links to third-party websites, including financing providers, manufacturers, social media platforms, or other service providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
9. New Jersey Residents
Royalty Heating & Air Conditioning is committed to handling personal information responsibly and in accordance with applicable federal and New Jersey privacy and consumer-protection requirements.
Depending on applicable law and your circumstances, you may have rights regarding your personal information, including the ability to request information about how your data is collected or used, request correction or deletion where applicable, or exercise certain choices regarding marketing communications.
To make a privacy-related request, please contact us using the information below.
10. Children's Privacy
Our HVAC services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Royalty Heating & Air Conditioning
📞 Phone: (732) 372-2233
📧 Email: [email protected]
📍 Service Area: New Jersey
Last Updated: August 20, 2026
